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Project & Support Management

Easily create projects and support requests, set up milestones and track time spent.

The évoSuite Project and Support management tools will help you and your staff be more organised and up-to-date. These tools are more than just a folder to store documents in. If used properly, your CRM system can become a powerful knowledge base that enables everyone to implement and update information from one place, create reports, track progress, synchronise tasks with their Outlook and much more.

Storing all your staff’s business knowledge into one extraordinary system means you’ll never lose valuable intelligence again. In the event of an employee leaving your business or if they are on sick-leave, their knowledge will be stored in your system and it will be easier for any one of your staff to take over.

The Project and Support management function enables you to:
  • Easily create projects and support requests and assign them to specific staff
  • Add notes, images, documents and other files to any project or request log
  • Track the action and reaction of both customers and employees
  • Track how much time has been spent on projects and their progress
  • Create useful progress reports
  • Get a better knowledge of the process and how well your staff are performing
  • See the project and support request history

...and much more!

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  • CINZ MEETINGS
    The team have embraced my project and I sincerely appreciate their passion and commitment to delivering the very best outcomes in every job they undertake – no matter how large or small.
  • Hanmer Springs Helicopters
    When we were in the market for a new website, RéserveGroup came to our attention and after careful appraisal of their CMS and talking to some of their clients we chose RéserveGroup!
  • New Zealand Fashion Week
    Thanks for all your help and support in the buildup to and during Fashion Week. We got some excellent results as a team. Just wanted to let you know that I really appreciated you all!
  • Pacific Travel Solutions
    You’ve done a fantastic job! Thank you! The number of hits has tripled already!
  • Papamoa Beach TOP 10 Holiday Resort
    We have been working with RéserveGroup for some years now and have always found them to be professional, courteous and nice to work with.
  • Sahmora
    …I wish I had found ReserveGroup a long time ago!
  • SkyJump & SkyWalk
    Our new-look website, loaded with features for both the user and for our team, and the power of their booking engine, has brought SkyWalk & SkyJump increased sales.
  • Tanoa Hotels
    We could not be more delighted with the results. In only 2 months we have seen a 60 % increase in web traffic and a 55 % increase in revenue from our web bookings!
  • Tauranga City Council
    We have worked with RéserveGroup on numerous projects now and are continually impressed with the quality of work that comes back.
  • Waitomo Adventures Ltd
    Revenue on our website has increased dramatically since it became easier to book with the new booking engine we’re very happy with the results.
    
View all Testimonials
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RéserveGroup is Australasia's leading marketing technology company.

With the Internet playing an ever increasing role in reaching customers and sharing information, marketers have asked for smart internet enabled marketing technologies. Our products and services deliver this huge leap forward for businesses and organisations who want to take their marketing to the next level.

Our truly integrated Marketing Automation Platform includes Client Relationship Management (CRM) Software, Content Management Systems (CMS Websites), eCommerce, eMarketing, Document Management Systems (DMS), Event Management Software, Travel Software, and many more marketing focussed modules.

Our services include project marketing strategy, creative services, software project management and development, website design, copywriting, and other marketing plan implementation services.
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